Terms of service

Terms of Service

Last updated: September 2026

These Terms of Service govern your use of the BOTICA website and your purchase of products from trybotica.com.

By using our website or placing an order, you agree to these Terms.

2. Products

We make reasonable efforts to display our products, descriptions, images, colors, and prices as accurately as possible.

However, minor differences in appearance may occur depending on your device or screen.

Our products are intended to be used according to their product instructions.

3. Cosmetic Products

BOTICA products are cosmetic/skincare products.

Product information provided on our Website is not intended to diagnose, treat, cure, or prevent any disease or medical condition.

Please follow the instructions provided with the product.

If you experience irritation or an adverse reaction, discontinue use and seek appropriate professional advice where necessary.

4. Orders

When you place an order, you are making an offer to purchase the selected products.

After placing an order, you will normally receive an order confirmation by email.

An order confirmation does not necessarily mean that the order has been accepted if circumstances require us to cancel or reject the order.

5. Prices

All prices displayed on the Website are shown in [EUR] and include applicable taxes where required by law.

Shipping costs, where applicable, will be displayed separately during checkout.

We reserve the right to correct pricing errors or incorrect product information.

6. Payment

Available payment methods will be displayed during checkout.

Payment must be successfully completed before an order is processed unless another payment arrangement has been explicitly agreed.

7. Shipping

Orders are shipped to the delivery address provided during checkout.

Estimated delivery times are provided in our Shipping Policy.

BOTICA is not responsible for delays caused by circumstances outside our reasonable control.

8. Right of Withdrawal

Consumers located in the European Union generally have a statutory 14-day right of withdrawal, subject to applicable legal exceptions.

Further information can be found in our Return & Refund Policy.

Nothing in these Terms limits your statutory consumer rights.

9. Intellectual Property

All content on this Website, including but not limited to:

  • Logos
  • Product images
  • Graphics
  • Text
  • Website design
  • Videos
  • Brand elements

is owned by or licensed to BOTICA and may not be copied, reproduced, distributed, or commercially exploited without permission, except where permitted by law.

10. Prohibited Use

You agree not to use the Website:

  • For unlawful purposes
  • To commit fraud
  • To interfere with the Website's operation
  • To attempt unauthorized access to our systems
  • To copy or reproduce our content without permission
  • To submit false or misleading information

11. Third-Party Services

Our Website may use third-party services, including payment providers, shipping companies, analytics services, advertising platforms, and Shopify.

These services may operate under their own terms and privacy policies.

12. Limitation of Liability

Nothing in these Terms excludes or limits liability where such exclusion or limitation is prohibited by applicable law.

To the extent permitted by law, BOTICA is not responsible for indirect losses arising from the use of the Website or products where such liability cannot legally be attributed to us.

13. Changes to These Terms

We may update these Terms from time to time.

The latest version will always be published on this page with the applicable update date.

14. Applicable Law

German law applies to these Terms to the extent permitted by applicable consumer-protection laws.

Where mandatory consumer-protection laws provide otherwise, those rights remain unaffected.

15. Contact

Email: Supplementsbybotica@gmail.com